Order Status

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

  • PENDING/AWAITING: The order has been confirmed, but not yet paid.
  • PROCESSING: The payment has been received (via VIRTUAL ACCOUNT, CREDIT/DEBIT CARD, E-WALLET, PAYLATER, etc) is currently in the verification/checking process.
  • BANK CONFIRMATION: The customer has uploaded a transfer receipt and the payment is currently in the verification/checking process.
  • COMPLETED: Your purchase is in the process of packaging and will be shipped soon. You can check your order status right here.
  • PRE-ORDER PART & ACCESSORIES: The item that you ordered is being processed and it will take around 5-10 working days to ship.
  • SHUFFLE: The item that you ordered is being crafted and it will take around 14 working days to ship.
  • SHUFFLE COMPLETED: Your purchase is in the process of packaging and will be shipped.