Order Status

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

  • PENDING/AWAITING: Your order is confirmed, but payment hasn’t been made yet.
  • PROCESSING / BANK CONFIRMATION: We’ve received your payment (via VIRTUAL ACCOUNT, CREDIT/DEBIT CARD, E-WALLET, PAYLATER, etc) and are verifying it.
  • ADMIN PROCESSING: Your order is being packed and prepared for shipment.
  • COMPLETED: Your order has been shipped. You can track its progress on this page or via email.
  • PRE-ORDER PART & ACCESSORIES: The item that you ordered is being processed and it will take around 5-10 working days to ship.
  • SHUFFLE: The item that you ordered is being crafted and it will take around 14 working days to ship.
  • SHUFFLE COMPLETED: Your purchase is in the process of packaging and will be shipped.