1. We only ship via SiCepat Ekspres.
2. If you choose SiCepat BEST (1-day delivery), payment must be made before 13.00 WIB to ensure the package is delivered on time. And, if you place your order after 16.00 WIB, the item will be shipped the next day.
3. It’s important to make sure the email you input when ordering is correct.
4. We will send the receipt/tracking number the day (D+1) after the item is successfully shipped. If you’re not getting the number in your inbox, please check the spam/promotions email tab.
5. We ship every day except Sundays and public holidays.
6. If you place an order the day before our off day after 13.30 WIB, we will ship it on the next working day.
7. To track your order, please input your tracking number at https://www.sicepat.com/checkAwb
8. For questions about orders that are in the process of shipping, you can directly contact SiCepat Ekspres

Call Center : 021-5020-0050

Whatsapp : 0812 9966 6088

Line : @sicepat

Email : customer.care@sicepat.com